Do you ever get an email or text message from someone that just rubs you the wrong way? The tone doesn’t feel quite right and you don’t know what to make of it. It’s so easy to misinterpret tone in written communication and some things get lost in translation. Don’t make that mistake when reaching out to your network for career advice! Manoush Zomorodi has some great tips on how to craft an effective email and the importance of common courtesy in written communication.